Description

Healthcare - and life- are filled with friction. In this episode, Dr. Michael Maddaus talks with Huggy Rao, co-author of The Friction Project: How Smart Leaders Make the Right Things Easier, about eliminating the forces that make it harder to get things done. Together, they dig into causes and solutions for five of the most common and damaging friction troubles: oblivious leaders, addition sickness, broken connections, jargon monoxide, and fast and frenzied people and teams.